How Much Is Shipping?
Shipping cost varies depending on your location and shipping options. Standard insured shipping usually range from $7.95 - $9.95. but at the Moment is FREE for Limited time
Why didn't My Order Come Together In One Package?
We ship your orders from various international warehouses (US, Canada, China and Europe). Our inventory is distributed over multiple fulfilment centers around the world in order for you to receive the order faster. This means orders containing multiple items may be shipped individually. You may receive an item before the next. So don't panic if you don't receive all of your items at once as the others are on the way. If you do not receive all your purchase within 4 weeks, please contact us to look into your shipment.
Do You Ship Internationally?
Yes, we ship to most countries worldwide.
How do I track my package?
We will send you a tracking number when your order ships. Simply visit the carrier's website and enter the tracking number to see the shipping status of your package.
Can I choose another carrier?
When you place your order at Montrealimport.com, We choose insured post shipping without Any Charge.
Why Can't I Track My Order On The Website?
Please note that the tracking information will be displayed after 2-5 days after being updated.
Therefore, if you can't find tracking information about your package, please try in 1-2 days later.
How Long Will My Order Take To Be Delivered?
Please allow 3-5 business days for processing your order. After which, your order will be ready to ship out. It usually takes only 10-15 business days for shipping to the US and 13-19 business days for international shipping, depending on your location.
Help! There's A Problem With My Shipment !
If there's an issue with your package, please contact our Support Team. Please be sure to include your order and tracking numbers, a brief explanation of the problem, and any case or reference numbers you have started with the carrier.
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